Refund Policy & Order Cancellation

1. Our Commitment

At EzyPay LLC, we want every customer to be completely satisfied with our services. If our service does not meet your expectations, requirements, or standards, we offer a 100% money-back guarantee within 30 days of purchase — no questions asked.

2. 30-Day Satisfaction Guarantee

You are entitled to a full refund within 30 calendar days from the date of service delivery if:

• The service delivered was not what you requested.
• The results did not meet the described or agreed standards.
• You are not satisfied for any reason with the outcome or service quality.
• There are no administrative or processing fees deducted — your entire EZYPAY service fee will be refunded.

3. Refund Eligibility

Refunds apply exclusively to EzyPay LLC service fees paid directly to us. Refunds do not apply to:

• Government filing fees, state registration costs, or third-party payments.
• IRS or State charges for EIN, tax ID, or licensing.
• Payments made to software platforms or partner vendors (e.g., QuickBooks, Gusto, ADP, etc.).
• Any work already completed and delivered (e.g., filing submission or document delivery), unless it fails to meet the agreed scope.
• Customers must submit their request within 30 days of service delivery to qualify.

4. How to Request a Refund

• Complete the Refund/Cancellation Form available on our website.
• Provide your order number, contact details, and a short reason for the request (optional under our no-questions-asked guarantee).
• Once received, our billing team will review and confirm within 24 business hours.
• Approved refunds will be issued within 24-48 hours to the original payment method used for the transaction.

Refund or Order Cancellation ?

Please note: Depending on your financial institution, it may take 3-5 business days for the amount to reflect in your account.

5. Order Cancellation Policy

• Customers may cancel their order at any time prior to service activation or document filing.
• There are no cancellation charges — all cancellations are completely free.
• If payment has been made and work has not yet begun, you will receive a full refund of your EZYPAY service fee.
• If the service is already completed or filed with state/federal agencies, the order may no longer be cancellable but can still qualify for a refund under the 30-day guarantee if service expectations were not met.
• To cancel an order, simply complete the Refund/Cancellation Form or contact our support team.

6. Processing Timeframes

• Refund review: within 24 hours of request submission.
• Refund approval and payment: within 24-48 hours of verification.
• Refund reflection in customer account: typically 3-5 business days, depending on the payment processor.

7. Legal Compliance

This policy is governed by the Federal Trade Commission (FTC) guidelines and applicable U.S. consumer protection laws. EzyPay LLC complies fully with refund and cancellation requirements for service-based businesses in the United States.

Refund / Order Cancellation ?